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Track Your Order

See your order even if you are not a registered user. Enter the order number and the billing email address.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Contact this number to get immediate help:

Our Support Team is ready to answer your questions.

+1 (438) 491 6095

460 Sainte-Catherine West, Suite 980
Montréal QC H2K 3P4
Phone: +(514) 878-9861

To what countries do you ship?
  • united states
  • u.s. territories (puerto rico, virgin islands, guam, marshal islands, american samoa, and micronesia)
  • australia
  • austria
  • belgium
  • brazil
  • canada
  • denmark
  • sweden
  • apo/fpo addresses
What's your return policy

We accept returns of products purchased online and shipped within the united states and canada only. when returning your purchase within the united states, return shipping to our online store is free if you use the prepaid return label that is attached to your packing slip.

When will my package arrive?

Orders are shipped on business days only. business days are monday-friday, excluding federal holidays within the united states.

Domestically, it usually takes 3-6 business days for ground delivery once the item is shipped. For international delivery please allow 1-2 weeks to process before being contacted to schedule delivery.